Thank you for shopping with Rakesh Mobile. We aim to provide fast, safe, and reliable delivery for all orders placed on https://rakeshmobile.com.

1. Delivery Time

We usually deliver all products within:

7–8 business days

Delivery time may vary depending on:

  • Customer’s location

  • Courier partner availability

  • Weather or unavoidable delays

We always try to ensure timely delivery.

2. Incorrect Address / Failed Delivery

Please make sure your address and phone number are correct while placing the order.
Failed deliveries due to incomplete or incorrect information may lead to delays or cancellation.

3. Order Processing Time

  • Orders are processed within 24–48 hours after confirmation.

  • You will receive an email or SMS notification once your order is shipped.

4. Shipping Charges

  • Shipping charges (if applicable) will be shown at checkout.

  • We also offer Free Shipping on orders above ₹499 (if you choose to include this offer).

5. Tracking Information

Once your order is shipped:

  • A tracking ID will be shared through SMS/Email/WhatsApp.

  • You can track your package using the provided tracking link.

6. Delayed Shipments

While we try our best to meet the 7–8 day delivery window, delays may occur due to:

  • High-order volume

  • Remote locations

  • Courier delays

  • Festivals or holidays

  • Weather conditions

We will keep you updated in case of any delays.

7. Damaged or Missing Items

If your order arrives damaged or has missing items, please refer to our Return & Refund Policy and contact us within 24–48 hours with proper proof.

8. Contact Us

For questions, concerns, or privacy requests, reach us at:

📧 rakeshmobile2658@gmail.com

📞 +91 70001-00923